{"id":1457,"date":"2025-07-12T10:00:18","date_gmt":"2025-07-12T10:00:18","guid":{"rendered":"https:\/\/plum-gnu-647503.hostingersite.com\/?page_id=1457"},"modified":"2026-02-02T20:57:31","modified_gmt":"2026-02-02T20:57:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/kruzride.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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                                                                                                                                                                Privacy Policy<\/b><\/h2>\n

The Scope of This Policy<\/b><\/p>\n

At Kruz Ride LLC (\u201cKruz Ride\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d), we are committed to protecting your personal information and ensuring transparency in how we handle your data. This Privacy Policy outlines the types of information we collect, how we use and share it, and the choices you have regarding your information.<\/span><\/p>\n

This Policy applies to all users of Kruz Ride\u2019s services \u2013 including riders, drivers, and visitors to our website and mobile application. By using our services, you agree to the collection, use, and sharing of your information as described in this policy.<\/span><\/p>\n

Information We Collect<\/b><\/p>\n

For Riders: <\/b><\/p>\n

When you create or update your account, request a ride, or interact with our services, we may collect the following information:<\/span><\/p>\n

    \n
  • Name, phone number, email address, and profile photo<\/span><\/li>\n
  • Payment information (e.g., credit\/debit card details)<\/span><\/li>\n
  • Pickup and drop-off locations, ride history, and usage data<\/span><\/li>\n
  • Communications with drivers and support<\/span><\/li>\n
  • Device data such as IP address, browser type, and operating system<\/span><\/li>\n<\/ul>\n

    For Drivers:<\/b><\/p>\n

    To activate and manage your driver account, we collect additional information such as:<\/span><\/p>\n

      \n
    • Driver\u2019s license and vehicle registration details<\/span><\/li>\n
    • Proof of insurance<\/span><\/li>\n
    • Background check and driving history<\/span><\/li>\n
    • Bank account details for payments<\/span><\/li>\n
    • Real-time driver location and availability<\/span><\/li>\n<\/ul>\n

      How We Use Your Information<\/b><\/p>\n

      We use your information to provide a reliable, safe, and personalized ride service experience. This includes:<\/span><\/p>\n

        \n
      • Facilitating ride requests and payments<\/span><\/li>\n
      • Communicating with you about your account and our services<\/span><\/li>\n
      • Providing customer support<\/span><\/li>\n
      • Analyzing usage patterns to improve our services<\/span><\/li>\n
      • Sending you marketing and promotional communications<\/span><\/li>\n<\/ul>\n

        Sharing of Information<\/b><\/p>\n

        We may share your information with third parties in certain circumstances, including:<\/span><\/p>\n

          \n
        • With service providers who perform services on our behalf<\/span><\/li>\n
        • With business partners who offer services jointly with Kruz Ride<\/span><\/li>\n
        • In response to a legal request, if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process<\/span><\/li>\n
        • In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company<\/span><\/li>\n<\/ul>\n

          Your Choices and Rights<\/b><\/p>\n

          You have control over the personal data you share with us. You may:<\/span><\/p>\n

            \n
          • Access and update your account information through the app<\/span><\/li>\n
          • Opt out of receiving marketing emails or texts<\/span><\/li>\n
          • Delete your account and request data deletion by contacting support<\/span><\/li>\n<\/ul>\n

            Please note that certain information may be retained where required by law or for legitimate business purposes.<\/span><\/p>\n

            Security of Your Information<\/b><\/p>\n

            We use industry standard safeguards to protect your personal data, including encryption, secure servers, and controlled access. While we take these precautions seriously, no online transmission or storage system is completely secure.<\/span><\/p>\n

            Children\u2019s Privacy<\/b><\/p>\n

            Kruz Ride does not knowingly collect or solicit personal information from individuals under the age of 18. Our services are intended solely for users who are 18 years of age or older. If we learn that we have inadvertently collected personal data from a minor, we will take appropriate steps to delete such information.<\/span><\/p>\n

            Cookies and Tracking Technologies<\/b><\/p>\n

            We use cookies and similar tools on our website and app to better understand user behavior, enhance functionality, and improve services. These may collect information such as device identifiers, browser type, and user interactions.<\/span><\/p>\n

            You can disable cookies through your browser settings, but this may impact certain features.<\/span><\/p>\n

            Location Data and Consent<\/b><\/p>\n

            By using the Kruz Ride app, you consent to our collection and use of your device\u2019s precise location while the app is active. This data is used to connect riders and drivers, provide navigation, improve safety, and enhance service reliability. You can disable location sharing through your device settings, but doing so may impact core functionality.<\/span><\/p>\n

            Changes to This Policy<\/b><\/p>\n

            We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services constitutes your acceptance of any changes.<\/span><\/p>\n

            Contact Us<\/b><\/p>\n

            If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at <\/span>support@kruzride.com.<\/b><\/font><\/p>\n

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